Shipping

Shipping

INTERNATIONAL ORDERS

We are currently offering our international customers a new shipping option. All International Orders for Kukui products over $75 will be shipped at a flat rate of $25. This offer does not include Macadamia Oil Products. We are UNABLE to ship Hawaiian Macadamia Cooking Oil products outside the United States.This offer may be cancelled at any time.

International orders must be for a minimum of $75.00 in products. You may also be required to pay local Customs Fees and Taxes charged by the country of import upon delivery. Shipping and handling costs are not refundable.

 

 

U.S. ORDERS

Our goal is to process and ship your order within 2 days. Depending on the weight we will decide whether to ship to you via Priority Mail or FedEx Ground Rate Service. This is our standard shipping. Priority Mail from Hawaii takes 3 to 5 days. FedEx Ground Rate Service takes about 5 to 7 days for delivery and you may be required to be available to sign for the delivery. If you specifically request FedEx 2nd Day service an additional $5.00 will be charged to your ship cost.We do not ship using Parcel Post as this goes by boat from Hawaii and could take from 4 to 6 weeks. If you want us to mark your package with delivery instructions such as “Leave on porch” or “No signature required” we will not be responsible for lost packages. Shipping and handling costs are not refundable.

 

DOMESTIC SHIPPING CHART

(Including APO/FPO and Alaska)

0 to $25 = $7

$25.01 to $50 = $9

$50.01 to $75 = $10

$75.01 & up = $12

 

RETURN POLICY

If you are dissatisfied with any Oils of Aloha products purchased from our website, please give us a call at 800-367-6010. Shipping and Handling charges are not refundable. We will refund or exchange any purchases made from our site. Customer satisfaction guaranteed.